Utilipoint International, Inc. offers consulting services to public utilities. The Company advises on utility generation, transmission, and distribution, retail markets, ...worldwide partner áo đồng phục and mua phế liệu and bloomberg

2010 Analysis of the North American Utility Customer Service Market

This annual survey provides a unique trending analysis of the North American customer service industry. This annual survey and associated report provides unbiased, third party factual data and analysis of the North American customer service industry. The intent is to assist utilities in understanding the marketplace. In addition, it assists technology providers in addressing these […]

2008-2010 Bundled Annual Analyses of the North American Utility Customer Service Markets

For nine years, UtiliPoint has surveyed utilities of all types and sizes. These annual surveys provide the story of the evolution of the market for Customer Information Systems and corresponding services. For the first time, UtiliPoint has packaged the past 3 years’ surveys together at a special price. Utilizing all three surveys allows the reader to easily spot […]

CommodityPoint’s CTRM Data Management Solutions Market Research and Report

This research effort, the CTRM Data Management Study, sought to identify the market’s views on the emerging application category, “Data Management Solutions”, and in the process understand some of the key requirements, buying criteria and awareness levels around the various vendors and solutions. It should provide a benchmark against which to measure progress with subsequent […]

2011 Customer Service PowerHitters Interviews

This compilation of interviews marks the 11th annual collection of this type. Yet, over the past year, our industry’s marketplace has become much more dynamic. Smart meter deployments accelerated, in part due to the release of over $4 billion in stimulus funding. Many utilities’ deployments have reached the stage where they have begun extensive operation […]

CommodityPoint’s CTRM Consultants and Systems Integrators in Trading & Risk Management Market Research and Report – Part 1, North America

Given the increasingly complex nature of E/CTRM software solutions, CommodityPoint is observing more and more companies employing the services of third party consultants and consulting firms to assist in the selection and implementation of those solutions. Given the magnitude of the investment in trading solutions, it’s not surprising that companies will seek out specific skills […]

CommodityPoint’s CTRM Consultants and Systems Integrators in Trading & Risk Management Market Research and Report – Part 2, Europe

Given the increasingly complex nature of E/CTRM software solutions, CommodityPoint is observing more and more companies employing the services of third party consultants and consulting firms (aka systems integrators or SI’s) to assist in the selection and implementation of those solutions. Given the magnitude of the investment in trading solutions, it’s not surprising that companies […]