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Data Management and IT Infrastructure

Ensure Your IT Infrastructure Can Handle the Challenges of Big Data

With worldwide information growth significantly increasing each year — a major contributor being Smart Grid – Utilities are finding it increasingly difficult to manage the enormous amounts of data. It’s not just about gathering all the data; it’s more about data management. UtiliPoint provides the consultative expertise to help your business efficiently and effectively manage data by employing technology solutions.

Gathering and managing data for usage, outages, and billing will prove critical in order for utilities to remain competitive. Utilities will require Smart Grid enabled communications infrastructures that can support higher levels of capacity and the capability to accommodate increased bandwidth, latency, and other performance requirements as a result of big data.

A Partner You Can Trust

We understand the complexities involved for utilities and energy companies to maintain high levels of service while keeping expenses under control. Fast access to information, analyses and reports are critical to all business areas as is the ability to meet regulatory requirements. Unplanned downtime can result in a huge negative impact to your operations – to your bottom line, your customer service. and more. Good technical support is crucial; it’s important to take a holistic view when choosing IT support to ensure it properly aligns with your business objectives.

At UtiliPoint, we get that. And so does StraTech.

Save Money By Extending Your IT Asset Lifecycle

UtiliPoint has partnered with StraTech to bring you more than just day-to-day IT support. StraTech offers customizable technical support services tailored to fit your unique industry requirements, matching your support needs to your asset depreciation cycle. StraTech works with companies in demanding industries such as  finance, transportation, technology services, and healthcare to save them money by extending the life of still-performing IT assets — many of them realizing savings as much as 50% over traditional manufacturer provided IT support pricing.

StraTech MultiCare technical support services include coverage for:

  • In-warranty and out-of-warranty
  • End-of-life and end of service-life servers and storage
  • New and/or refurbished parts or systems

Great IT Support; Smart Business, Too

Maximize your investment in IT infrastructure. With response times that average less than one minute, StraTech MultiCare minimizes costly downtime and more with advantages that include:

  • Single-source accountability (no finger pointing) across multiple hardware and software platforms
  • Support contract consolidation — only one contract to manage
  • Direct access to engineers with the highest level of certifications
  • Fully-staffed support center based in the U.S.
  • Dedicated technical support advocate who knows your environment
  • Quarterly health checks to find out what is working and what can work better

Trust over 20 years of industry experience. Trust UtiliPoint and partner StraTech to alleviate your IT support pains — even in the most demanding, mission-critical IT environments — to reduce costs, increase efficiencies, and manage risks. Contact us to find out more.