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Technology
  • Billing, CRM/CIS
  • Call Center / Contact Center
  • Spatial/GIS
  • Energy Management Systems (EMS)
  • Outage Management Systems (OMS)
  • Work Management Systems (WMS)
  • SCADA
  • Performance Monitoring
  • Planned Maintenance (PM)
  • Mobile Communication
  • Distributed Generation
  • Micro Generation
  • Backup Generation
  • Power Reliability
  • Energy Trading Technology
  • Enterprise Applications
  • Other Information Technology
  • Other Energy Technology
Key Questions
  • What is the competitive landscape in our market?
    What are the most robust models and methodologies?
  • Are there new technologies that will enable or change the market?
  • What is the future of technology in the utility enterprise? How will it evolve?
  • What should our technology product and service offers be? How should the company, products and services be targeted and positioned?
  • Are there relationships/alliances that could help our business? What are the risks?
  • Can we prepare for tomorrow’s challenges and turn them into opportunity?
  • How will regulation affect industry business?
 
 
 
 
 














Important Trends
  • Utility companies are looking to their balance sheets and doing whatever is necessary to improve financial liquidity, improve operations efficiency and de-leverage their capital structures.
  • The collapse of liquidity in the power trading market has thrown utilities backward on their own generation resources leading in some ways to a reintegration of the value chain and to long-term contracts.
  • Despite continuing need generation projects have been delayed or cancelled. Deregulation at the state level has slowed – the national energy agenda is forcing utilities to look at longer term business planning and survival.
  • Utilities are looking to better manage organizational complexity and to manage the coordination of business units. This means that technology will be key to finding and enhancing utility portfolio strategies and enabling economies of scale that business units will have working together in common processes.
  • Technology used to mitigate risk in the utility enterprise will be key as utilities look to rationalize their position.